About Us
AlWasl Collection (“AlWasl”) stands as a premier debt recovery agency. Established in Oman & Bahrain for compliant debt collection services serving both countries since 2004. Over two decades of dedicated service has established AlWasl as the trusted partner for businesses seeking effective, ethical debt recovery solutions.
Vision
Empowering businesses to thrive by recovering what is rightfully theirs.
Mission
To deliver responsible and ethical debt recovery solutions that foster trust, support financial stability, and uphold the dignity of our Clients and their Customers.
Global Reach,
Local Excellence
Our international network of strategic partnerships enables us to provide seamless cross border debt collection services, while our deep understanding of regional markets ensures culturally sensitive and legally compliant operations.
Client-Centered
Approach
At AlWasl, we understand that debt recovery extends beyond financial results. We safeguard our Clients’ reputations through professional, respectful collection practices that preserve valuable business relationships while maximizing recovery outcomes.
Our Team
Expert Recovery Across The Entire Debt Spectrum
Our seasoned professionals bring extensive specialized experience in debt recovery, from early stage accounts to the most challenging cases. Each team member has received intensive training in professional debt collection and negotiation techniques.
Our Team
Our Team
Win-Win Payment Plans
We don’t just collect we negotiate. Our team specializes in creating realistic payment agreements that work for both Debtors and creditors, resulting in higher recovery rates and stronger long-term relationships.
Our Team
Our Team
Ethical Practices, Real Results
No aggressive tactics. No confrontations. Just results. Our trained specialists use professional negotiation techniques that preserve relationships while maximizing recoveries for our Clients.
Our Team
Our Team
Complete Recovery Solutions Team
Our team unites experts in collections, legal support, fieldwork, and administration to handle cases efficiently. Each case gets the right specialist at the right time for faster and more effective recovery.
Our Team
Our Facility
At our facility, we ensure that the best practice is upheld at all times and in every aspect of the operations. In order to provide peace of mind to our Clients, we have incorporated the following:
Private Meeting Rooms
We offer private meeting rooms with PCs to ensure confidentiality and secure case viewing during in-person payments or negotiations.
Security
Our premises are secured 24/7 with CCTV and on-site security personnel to protect client and customer data. This also supports our internal quality management system.
Access Control
The premises are secured by Biometric Access Control. This is to prevent
unauthorized access to the facility.
Safety
The premises are equipped with smoke detectors, fire alarms, extinguishers, and emergency tools to ensure safety. We follow strict Health and Safety policies to protect our team, clients, and customers.
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Private Meeting Rooms
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Security
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Acess Control
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Safety
Private Meeting Rooms
We offer private meeting rooms with PCs to ensure confidentiality and secure case viewing during in-person payments or negotiations.
Our Debt Collection Process
We adopt a systematic, principled, and outcome-oriented approach:
This whole procedure instills trust, compliance, and effectiveness, thus making us the perfect debt collection partners in business. Our collection approach has been custom-built not only to maximize recovery rates but also to protect your corporate image throughout the process. We treat all interactions with strict professionalism, allowing us to maintain good contacts with Debtors while simultaneously collecting payments.